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★★★★☆

Jessica M.

"Great food and atmosphere! Our server was friendly but the wait for our entrees was about 40 minutes, which felt long for a weeknight."

⚡ AI Response (generated in 3 seconds)

Glad you enjoyed the food and atmosphere, Jessica. You're right that 40 minutes is longer than we aim for on weeknights — we've been working on tightening that up. Hope to welcome you back soon.

★★☆☆☆

Robert K.

"Extremely disappointed. The steak was overcooked and when I mentioned it to the waiter, he just shrugged. Won't be coming back."

⚡ AI Response (held for your approval)

Robert, that's not the experience we want anyone to have. An overcooked steak and a dismissive response from our team — both unacceptable. We'd like to make this right if you'll give us the chance. Please reach out to us directly.

Everything you need. Nothing you don't.

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Every response is unique — references specifics from the review. Never generic templates.

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Auto-post positive reviews. Hold negative ones for your approval. Edit anything before it goes live.

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Review in Spanish? Reply in Spanish. 50+ languages detected and matched automatically.

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Track response rates, review volume, and rating trends. Weekly summary in your inbox.

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"We get 30+ reviews a week and it was impossible to keep up. Replii handles them all — the responses sound exactly like us. Our response rate went from 20% to 100% overnight."

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Maria S.

Owner, Pizzeria · Miami, FL

"The negative review handling is what sold me. It holds those for my approval and the suggested responses are always empathetic without being defensive. $10/month is a no-brainer."

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David L.

Owner, Hair Salon · Austin, TX

"We're a hotel with guests from 20+ countries. The multi-language feature is incredible — it replies in Korean, Japanese, Spanish, whatever the guest wrote in. Our international guests love it."

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James T.

Manager, Boutique Hotel · Palm Beach, FL

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$10/month

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Questions? Answers.

What if I don't like a response? ▼

You can configure which reviews auto-post and which need your approval. Negative reviews are held by default. You can edit any response before it goes live, or skip it entirely.

Will responses sound robotic? ▼

No. Every response is unique and references specifics from the review. You set the tone (friendly, professional, casual) and can add custom instructions like "always mention our chef by name." They sound like you wrote them.

Can I cancel anytime? ▼

Yes. Cancel with one click from your settings page. No contracts, no cancellation fees. Your reviews will simply stop getting auto-responses.

Does it work for multiple locations? ▼

Yes. Each location is $10/month. Connect as many Google Business Profiles as you need — each gets its own tone settings and approval rules.

What permissions does Replii need? ▼

We connect through Google's official API. While Google requires a broad "manage business profile" permission (they don't offer a reviews-only scope), we only ever read reviews and post replies. We never touch your business name, hours, photos, or any other information. You can revoke access anytime from your Google Account.

Is it safe for healthcare / legal practices? ▼

Yes. Our safety system screens every response for HIPAA and attorney-client privilege risks — it never confirms patient/client status, references treatments, or mentions billing details. These safeguards reduce risk but don't replace professional compliance guidance.

Your business is safe with us

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Replii reads your reviews and posts replies. We never modify your business name, hours, photos, or address.

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